Product reviews for Salesforce Commerce Cloud

Native SFCC LINK cartridge integration with full B2C Commerce compatibility. Page Designer support, verified purchase badges, and automatic JSON-LD schema for Google rich snippets — with no monthly per-review fees.

Salesforce Commerce Cloud has no native review system

B2C Commerce Cloud doesn't ship with a built-in product review and rating system. Most enterprise teams either build custom pipelines (expensive to maintain) or bolt on an overpriced third-party tool like Bazaarvoice or PowerReviews.

Growbic Reviews is a purpose-built alternative: a LINK cartridge that drops cleanly into your SFCC instance, maps to your Product catalogue, and delivers verified reviews with Google rich snippet schema — at a fraction of the cost.

No per-review fees or usage-based pricing
Lifetime license — own the software, not the subscription
SFCC LINK cartridge — clean integration, no custom pipelines
Works with Page Designer and Storefront Reference Architecture (SFRA)
Architecture overview
SFCC B2C Commerce
Growbic Cartridge
Review Widget
Hooks
dw.catalog.product
Data
Custom Objects
Schema
JSON-LD via ISML
Requests
Order Webhooks

SFCC setup in 4 steps

01

Upload the cartridge

Upload the growbic_reviews cartridge to your SFCC instance. Register it in Business Manager under Administration → Sites → Manage Sites → Settings.

# Cartridge path in Business Manager
growbic_reviews:app_storefront_base
02

Configure hooks and pipelines

The cartridge registers hooks on dw.catalog.product for review display and dw.order.placed for post-purchase review request emails.

// hooks.json (auto-registered)
{
  "hooks": [
    { "name": "dw.catalog.product.afterProductDisplay",
      "script": "./cartridge/scripts/hooks/productHooks" }
  ]
}
03

Add ISML templates

Include the Growbic review widget template in your product detail page ISML. Compatible with SFRA and Site Genesis based storefronts.

<isinclude template="growbic/reviewWidget" />
<isinclude template="growbic/reviewSchema" />
04

Map order data

Connect your order pipeline to send verified purchase data to the Growbic API. Verified buyers get a badge — boosting conversion.

// OrderListener.js
const GrowbicAPI = require('*/cartridge/scripts/growbicAPI');
GrowbicAPI.triggerReviewRequest(order);

Everything your SFCC product pages need

📋

Page Designer component

Drag-and-drop review display component for SFCC Page Designer.

Verified purchase badges

Map your B2C Commerce orders to flag verified buyers automatically.

🔍

Google rich snippets via ISML

Server-rendered JSON-LD in your ISML templates for full Google schema support.

📧

Order confirmation emails

Hook into SFCC order pipeline to send review requests at the right time.

Ready to add reviews to your SFCC storefront?

Our team has hands-on experience with SFCC integrations. We'll help with cartridge setup and migration from existing providers.

Talk to Our SFCC Team →